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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:I am covered under the Patriot America plus plan.I have been prescribed medication, but the pharmacy I visited informed me that they are not partnered with my insurance provider. They advised me to transfer my prescription to another pharmacy that accepts my insurance. To get prescription medication, can I go to any pharmacy and file a reimbursement claim with the details? What documents are required to file a prescription drug reimbursement claim?

A:
Hello, There is no network of pharmacies so with prescriptions, you must pay the full cost upfront and then file a claim for reimbursement. Plan is designed to cover any new illness or injuries that were to occur after the effective date of the policy. you can file claims in my account on our website. /myaccount/ if you have any questions, please feel free to contact us. Thank you, GF Insubuy
{{currentOrigin}}/answers/visitors-insurance-usa/pharmacy-documents-are-required-to-file-a-prescription-drug-reimbursement-claim-18309/

Q:Filed a claim via the form provided in the account and sent email to [email protected] am still waiting on the response.

A:
Hello Thank you for contacting insubuy. You can call the claims dept phone number on the back of the ID card. If you have any questions, please feel free to contact us. Thank you, GF Insubuy
{{currentOrigin}}/answers/visitors-health-insurance/filed-a-claim-via-the-form-18307/

Q:What if my travel dates change after the visa interview. Can i update my policy to align with new dates? Will there be any charge/fees to do that?

A:
Hello, Thank you for contacting Insubuy. yes, you can make change to the policy before the start date. After you purchase, you can login to my account on our website to make changes. Thank you, GF Insubuy
{{currentOrigin}}/answers/schengen-visa-insurance/what-if-my-travel-dates-change-after-the-visa-interview-can-i-update-my-policy-14800/

Q:I recently purchased a round trip domestic ticket from United Airlines going from Florida to New Jersey on 4/29 and from Florida to New Jersey on 10/29. In the event of sickness or a family emergency, I would like to purchase a simple flight cancellation policy without medical or evacuation coverage but am unable to do so because the trip is more than 180 days.Can I buy 2 policies insuring both legs of the ticket?

A:
Hello, Thank you for contacting Insubuy. Based on your information, it looks like the Trip cancelation plan is a good option for you. /trip-cancellation-coverage-in-travel-insurance/ if you have any questions, please feel free to contact us. Thank you, GF Inubuy
{{currentOrigin}}/answers/vacation-insurance/i-recently-purchased-a-round-trip-domestic-ticket-63413/

Q:I will be travelling to US and Canada within the same trip covering say 4 months. Is the insurance purchased from Insubuy will be available for both US& Canada? If not, how can I extend the coverage for Canada?

A:
Hello, Thank you for contacting Insubuy. Travel Medical insurance will covers you anywhere out side your home country. If you have any questions, please feel free to contace us. Thank you GF Insubuy.com
{{currentOrigin}}/answers/visitors-medical-insurance/i-will-be-travelling-to-us-and-canada-within-the-same-trip-covering-say-4-months-90755/

Q:Hello I have filled the form via docusign and now how should I submit it

A:
Hello Thank you for contacting Insubuy. Please email [email protected] if you need assistance. Thank you, GF Insubuy
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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